E-mail from contact forms

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  • johnym.251

    Hi there, I have conj theme and have some troubles with e-mail from contact forms, forms from guttenber editor don’t work, i try to install contact form 7 plugin and use it, but that forms don’t send mail to administrator ( spam checked ofc ).

    mahdi

    Hello Johnym,

    The contact form templates require the Jetpack plugin to be installed and connected to your WordPress.com account properly.

    We have a detailed guide here on how to insert and configure form block in the editor.

    Form block

    Let me know if you have any other questions.

    johnym.251

    added form – https://init.alxy.ru/2019/10/23/%D0%BF%D1%80%D0%B8%D0%B2%D0%B5%D1%82-%D0%BC%D0%B8%D1%80/
    In admin panel i see requests, but email dont send. Jetpack ofc installed

    mahdi

    It sounds like your server might not be adequately configured to send emails through the wp_mail function, which Jetpack uses.

    Can you try installing the Check Email plugin and sending yourself a test email to see if it works? You can download the plugin here:

    Check Email

    If you didn’t receive a test email, you could try using a plugin like the ones found here:

    https://wordpress.org/plugins/tags/smtp/

    Those plugins will let you configure your own mail server information that WordPress will use when it sends out emails from your site.
    If the function appears to be working properly, it means that Jetpack’s emails are filtered out before they can reach your inbox.

    Let me know if this helps!

    johnym.251

    email from check email plugin – received, but from contact form no

    johnym.251

    ah, my misstake, check plugin dont receive email(

    johnym.251

    add email domain – form start working, but have some bug, email send from blog post, but dont from product page

    johnym.251

    I add email domain for site, and email start working, but another bug.
    I receive email when i submit form on blog page here – https://init.alxy.ru/2019/10/23/%d0%bf%d1%80%d0%b8%d0%b2%d0%b5%d1%82-%d0%bc%d0%b8%d1%80/
    But when i submit form in product page – https://init.alxy.ru/product/postuplenie-v-vuzy-finlyandii-na-anglijskom/ I have nothing

    johnym.251

    add email domain – form start working, but have some bug, email send from blog post (https://init.alxy.ru/2019/10/23/%d0%bf%d1%80%d0%b8%d0%b2%d0%b5%d1%82-%d0%bc%d0%b8%d1%80/), but dont from product page (https://init.alxy.ru/product/postuplenie-v-vuzy-finlyandii-na-anglijskom/)

    mahdi

    I would assume a few possibilities on your case:

    1. Emails can be filtered out by your server before they even get sent out. Your hosting provider should be able to check their server email logs to find out if the emails were blocked.
    2. Also, emails can be filtered out by your email provider. If you don’t find the emails in your spam folder, you’ll want to try sending out Jetpack emails to another email address, and see if you keep experiencing issues.
    johnym.251

    It’s not about filters, i receive email from blog post, but dont receive from product page.

    johnym.251

    I solve the problem, thank’s for supp.
    One small question, can i change button text on forms? Can’t find where edit it

    mahdi

    Glad to hear that Johnym,

    To customize the Submit button, you can replace the text directly in the button with what you’d like to use instead.

    johnym.251

    Hm, i can’t find where i can replace text, when i edit form i can edit only input forms

Viewing 14 posts - 1 through 14 (of 14 total)
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